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· What is Zesshsoft?

Zeeshsoft is a Pvt ltd in which group of companies work, Zeeshsoft offer various services online and also accept payments officially on this site for safety and security measures.

· What are all the payment modes available on Zeeshsoft payment page?

Zeeshsoft facilitates online payments all Credit and Debit Cards issued by MasterCard and VISA.

· Are transactions on Zeeshsoft secure? Zeeshsoft is certified with Payment Card Industry Data Security Standard (PCI DSS) ver 2.0 certified, which reinforces our promise of security. The payment system fully supports 3DSecure - Verified by Visa and MasterCard Secure Code, wherever it is applicable. Further Zeeshsoft is secured using Secure Sockets Layer (SSL) encryption which ensures that payment information never sent over the Internet unencrypted and cannot be viewed by unauthorised individuals.

· Can International payments be processed? Zeeshsoft has enabled international card issued by MasterCard and VISA both with and without 3D Secure authentication.

· How a customer/applicant can understand that payment has been made successfully? The applicant after filling details on https://zeeshsoft.com or on our other services and software site and clicks “Pay Now”. The applicant is redirected to Zeeshsoft payment page and is presented with payment options like MasterCard and VISA. Applicant enters his card details and clicks “Proceed”. Then the applicant may see one of the two options: i. 3 D Secure page of the Card issuing page for inputing 3D Secure password/OTP ii. Transaction is processed with 3D Secure page. After successful completion of transaction, the applicant is redirected on to the https://zeeshsoft.com or from where the applicant filled the form with a successful receipt of payment.

· How do I know that my Bank participates in 3D Secure transaction? If an applicant is presented with a 3D Secure page prompting to enter a password/OTP, this means the Card issuing Bank participates in 3D Secure transaction. If the applicant does not have a transaction password/One time password, he/she should contact the card issuing Bank for support.

· What if a successful page on https://zeeshsoft.com is not shown after completing the transaction?

The applicant shall be presented with a payment successful page along with reference number. If the applicant does not receive any success message even after card account has been charged, customer can contact with our chat support team , email us or phone us and we will make you the delivery of the software or service at that time as our service nature depend on instant basis, for some reason if customer don't get details with in 6hours , a refund shall be initiated after due reconciliation to the applicants card account.

· How are Refunds processed?

If a transaction has failed but the applicants card account is debited more than once, the amount shall be refunded to the applicants card account after reconciliation process within seven (7) days of transaction.

· What are the banking charges ?

The banking charges depend on your banks normally we pay transaction fees but if customer bank policy is different than please ask from it the bank.

· What is the support available for the applicants ?

Zeeshsoft provides technical support for all payment related transactions at 24/6 , Tuesday to Sunday.

· Can an applicant perform more than one transaction for same application number registered at https://zeeshsoft.com/ ?

If customer want to purchase our service or software for two users then yes.

· What happens if all three transaction attempts of the applicant fail?

If the applicant cannot succeed in three attempts, a new application is required to contact support team and they will guide you.

· Can https://zeeshsoft.com charge more than one time for an application ID ?

An applicant shall be charged for only once against an application ID. Any double/triple debit shall be refunded after due reconciliation within seven (7) days of transactions.